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Operational Performance Analyst

February 1, 2023


  • Work closely with the Operational Performance Manager to coordinate, review and develop the strategic departmental / divisional / sectional KPIs to measure business performances for the Company

  • Establish and maintain dashboard system including but not limited to  KPIs report consolidation as well as performance metrics in a timely manner

  • Provide Company’s performance metrics and support performance audits as required by the Hong Kong Airport Authority and other parties in a timely and accurate manner

  • Review and monitor line department productivity KPIs to support company control on the labour resources efficiently and effectively.

  • Identify opportunities and recommend for improvement through data analysis

  • Assist develop, maintain and refine line department labour modeling to enhance manpower planning

  • Assist to establish and maintain BCP system

  • Coordinate with line departments and commercial team to estimate labour time for new products/ services for customer quotation and validate the estimated labour time against actual after the new products/ services going live production

  • Provide ad hoc support and administration for department

  • Assists in other analytical tasks as requested by the senior management


  • Degree holder in Business, Statistics, Data Science and Analytics, Operational Research or related disciplines

  • Around 5 years of relevant working experience with at least 3 years of experience in data analysis

  • Working experience gained in a manufacturing environment will have an advantage

  • Sound PC knowledge, especially Excel or other statistics programs

  • Hands-on experience in building Power BI reports or similar software

  • Excellent analytical, communication and interpersonal skills

  • Attentive to details

  • Good communication and writing skills, in both Chinese and English

We offer a competitive remuneration package and full range of benefit. Interested parties please send your resume and with the application form attached via post, email to our Head of People.

Post: 11 Catering Road East, Hong Kong International Airport, Lantau, Hong Kong

Fax﹕(852) 2116 0523


Personal data collected will be treated in the strictest confidence and only be used for recruitment related purpose. Applicants who do not receive notification for interview within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

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