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Senior Information Analyst

December 16, 2022

The Information Management Department, Shared Services provides professional Information Technology services to Cathay Pacific Airways Limited and its subsidiaries (the ‘Company’), including but not limited to Cathay Pacific Catering Services (H.K.) Limited (‘CPCS’), Cathay Pacific Services Limited (‘CPSL’), Hong Kong Airport Services Limited (‘HAS’) and Vogue Laundry Service Limited (‘VLS’).


  • Study and analyze business and system information to facilitate system improvement planning and design

  • Assist in analyzing business processes, collecting business requirements and translate them into functional specifications and detailed test plans

  • Document workflows and results of business analysis

  • Coordinate software delivery with contractors and ensure good quality of work

  • Manage IT solution testing based on defined testing scenarios and scripts

  • Conduct software change impact analysis to support day to day management of change requests in relation to the project plans

  • Perform any ad-hoc duties as assigned by the Management


  • Degree holder in Computer Science, Computer Engineering or Information Management or other related disciplines

  • Minimum 3 years' relevant work experience in IT software analysis and software and system design and development gained from sizable organizations

  • Having air cargo terminal, ramp operation, or laundry operation domain knowledge and working experience of testing management will be an advantage

  • Understanding industry IT service management best practice with ITIL and ITIL foundation certificated is preferred

  • Results oriented with good analytical and problem-solving skills

  • A good team player with good communication and interpersonal skills

We offer a competitive remuneration package and full range of benefit. Interested parties please send your resume and with the application form attached via post, email to our Head of People.

Post: 11 Catering Road East, Hong Kong International Airport, Lantau, Hong Kong

Fax﹕(852) 2116 0523


Personal data collected will be treated in the strictest confidence and only be used for recruitment related purpose. Applicants who do not receive notification for interview within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

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