Customer and Commercial – Commercial Excellence Manager
March 16, 2023
Customer & Commercial, Shared Services provides services to Cathay Pacific Airways Limited and its subsidiaries (the ‘Company’), including but not limited to Cathay Pacific Catering Services (H.K.) Limited (‘CPCS’), Cathay Pacific Services Limited (‘CPSL’), Hong Kong Airport Services Limited (‘HAS’) and Vogue Laundry Service Limited (‘VLS’).
Responsibilities
Manage risk and opportunity with good contract management practices
Standardise costing and updating cost database regularly across the product offerings for the four subsidiaries in both aviation and non-aviation sectors
Liaise with finance to drive down costing
Contribute to sales and marketing strategic decisions and playing a critical role in designing and monitoring commercial approach
Provide margin, business case and commercial performance analysis
Develop standard contract templates and responsible for commercial document management
Work horizontally within the Customer and Commercial team to drive alignment, execution, accountability and results with regard to commercial excellence
Actively work to improve processes through analyses and make recommendations around business execution
Perform any ad-hoc duties as assigned by the Management
Requirements
Degree holder or above in business administration and sales or related disciplines
Minimum 8 years' relevant experience in market research and analytics, including at least 3 years at managerial level
Candidates with experience and network in aviation, cargo, ground handling, hotels, clubs, restaurants, catering and retail industry have a definite advantage
Strong business senses, commercial awareness, and planning and organization skills
Strong in negotiation, influencing, interpersonal and presentation skills
Work independently, self-motivated, proactive, energetic and customer-oriented
Outgoing and willingness to learn and take initiative
Able to work under tight timeline and pressure
Excellent command of written and spoken English and Cantonese. Mandarin would be an advantage
Proficiency in MS Word, Excel, PowerPoint and Chinese word processing
We offer a competitive remuneration package and full range of benefit. Interested parties please send your resume and with the application form attached via post, email to our General Manager People Subsidiaries.
Post: 11 Catering Road East, Hong Kong International Airport, Lantau, Hong Kong
Fax﹕(852) 2116 0523
Email: recruitment@cpcs.com.hk
Personal data collected will be treated in the strictest confidence and only be used for recruitment related purpose. Applicants who do not receive notification for interview within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.