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Privacy Policy

This Cathay Pacific Catering Services Customer Privacy Policy (“Privacy Policy”) discloses how Cathay Pacific Catering Services (HK) Limited (“CPCS,” “us” or “we”) collects, stores and handles the Personal Data of its customers.

Please read the following Privacy Policy to understand how CPCS uses the Personal Data we may collect from you. By providing your Personal Data to us, you are consenting to this Privacy Policy and the collection, use, access, transfer, storage and processing of your personal information as described in this Policy.


Our Commitment to Protect Your Privacy

At CPCS, we are committed to protecting your personal and data privacy. To ensure that you can make informed decisions and feel confident about supplying your Personal Data to us when using our website, mobile and other services, we provide this notice outlining our practices and the choices you have concerning how your Personal Data is being collected and used by us.

Data Requested

The kind of personal data we collect from you will vary depending on the type of services you are requesting. For example, when making travel arrangements, we generally collect the following personal data from you : your name, passport or travel document number, nationality, email address, credit card number and expiry date, billing address, telephone number, fax number, and loyalty programme membership details (if any).

If you are submitting personal data which relates to other individuals ("Individuals"), we assume that you would have obtained the consent from each of the Individuals for the use of his or her personal data and comply with the provisions of the Ordinance.

How the Data is Used

The Data will be used for several purposes which include:

a. for which the Data were to be used at the time of collection or for purposes directly related or incidental to any such purposes;

b. for our own records; or

c. for contacting you and/or any of the Individuals:

   i. on any matters relating to the marketing; or

   ii. for research and analysis purposes so that we can monitor and improve our services.


Sharing and Disclosure of the Data

We will not collect, use, share or disclose the Data except in accordance with our privacy policy and the provisions of the Ordinance.


Changes to our Privacy Policy

Whenever there is a change in our privacy policy, we will post the most updated version on our website.



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Your Consent

By submitting the Data which relates to you and/or the Individuals, you and / or the Individuals consent to our collection, use, sharing and disclosure of the Data and the provisions of our privacy policy.

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