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Safety and Operational Risk - Assistant Business Improvement Manager

January 23, 2024

Safety & Operational Risk Department, Cathay Subsidiary Services provides services to Cathay Pacific Airways Limited and its subsidiaries (the ‘Company’), including but not limited to Cathay Cargo Terminal ('CCT'), Cathay Pacific Catering Services (H.K.) Limited (‘CPCS’), Hong Kong Airport Services Limited (‘HAS’) and Vogue Laundry Service Limited (‘VLS’).


  • To work closely with the Business Improvement Manager to develop plans to drive and foster the continuous improvement practice/ behaviour throughout the organization.

  • To conduct operating process diagnosis using various research and analytical tools including staff interviews, workshops, process/ value stream mapping.

  • To engage cross-functional employees in the delivery of improvement projects to drive for improvements in efficiency and effectiveness.

  • To facilitate multiple projects in order to achieve committed savings and reflected in the future business provision.

  • To build an improvement culture and implement a continuous improvement mindset in processes and people in the organization.

  • Any ad hoc duties as assigned by your superior


  • University graduate / tertiary education

  • Minimum 4 years in relevant project management experience;

  • Solid track record in business process analysis and continuous improvement;

  • Analytical, proactive and independent with sound communication skills;

  • Qualification in Lean Six Sigma and PMP are highly desirable;

  • Good command of both written and spoken Chinese and English

We offer a competitive remuneration package and a full range of benefits. To all interested applicants, please indicate the applied position on your resume and submit your application through one of the following channels:

1. In-person or by mail: Cathay Subsidiary Services - Talent Acquisition Team, People Department, Cathay Pacific Catering Services (HK) Limited, 11 Catering Road East, Hong Kong International Airport, Lantau, Hong Kong, China.

2. Email submission: Submit your application via email to

3. Fax submission: Submit your application via fax to 2116 0523.

If you have any inquiries, please feel free to contact 2450 2103/ 2450 2031 to Talent Acquisition Team, People Department.

The personal data collected in this application form will be used by Cathay Subsidiary Services to support recruitment and employment related operations in the subsidiaries of Cathay Pacific Airways Limited, including but not limited to Cathay Pacific Catering Services Limited, Cathay Pacific Services Limited, Hong Kong Airport Services Limited and Vogue Laundry Service Limited (“Company”, “we” or “us”). Applicants not being invited for an interview within six weeks may be considered their applications unsuccessful. We may retain the personal data of unsuccessful applicants for future recruitment purposes for two years.

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