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CEO Message


On behalf of Cathay Pacific Catering Services (H.K.) Ltd, I would like to take this opportunity to wish you a very happy New Year! We greatly appreciated the support that you, our valued customers, gave us in 2017 and we look forward to your continued support in the coming year.

Our biggest news from a corporate perspective in 2017 was the opening of the extension to our CPCS catering facility at Hong Kong International Airport. This led to a significant increase in our production capability, moving from 100,000 to 140,000 meals a day. This expansion in production capabilities is fully in line with our support for the expansion of the operations of both Cathay Pacific and the Hong Kong Airport Authority to help maintain Hong Kong’s role as a major aviation hub in the Asia Pacific region.

The opening of our new facilities helped CPCS to a record-breaking year. We achieved a new height on daily meal number at 101,791 on 23rd Dec and a total of 30,271,500 meals in 2017. We also served more customers than ever before - a grand total of 50 - in our 50th year of operations. Among the new customers welcomed in 2017 were China Southern (CZ), Nepal Airlines (RA), Peach Aviation (MM), Air Japan (NQ), Jet Airways (9W), Aviastar Tu - Airlines (4B) and the Emirates (EK) Lounge at HKIA.

Apart from focusing on expansion, we are also keen to improve the sustainability of our operations, and we made good headway in this regard during the course of 2017. In fact we won more than 10 awards recognising our commitment to the environment and being a socially responsible company including a Bronze Award in the Hong Kong Awards for Environmental Excellence and the “Eco-challenger” honour in the BOCHK Corporate Environmental Leadership Award 2016. We were also named as a BEC Sustainable Consumption Enterprise.

Furthermore, we will remain committed to corporate social responsibility activities. This covers our ongoing programme to collect unused food from flights, working with non-governmental organisations such as Feeding Hong Kong and Food Angels to help the less-advantaged people in our home city. We donated 250 tons of food to these organizations last year.

Finally, I would like to take this opportunity to introduce you to a new member of the CPCS management team. Our General Manager, Martin Xu, hails from Shanghai. He joined the Cathay Pacific Group as part of the Management Trainee programme after graduating in Hong Kong. Martin has a solid grounding in the airline industry having worked in Cathay Pacific’s sales team along with posts in Japan, Indonesia and the Philippines. He is keen to apply that knowledge to our catering operation and look at ways in which we can improve the services we offer our valued customers.

It has been our privilege to serve you in 2017 and we look forward to enhancing our partnership for many more years to come. Wishing you all the best in 2018!

Mr. Andy Wong
Chief Executive Officer


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